Terms and Conditions
All orders of goods and services accepted by LifeScience (“The Company”) will be governed by these General Terms and Conditions of Sales. A contract with these Terms and Conditions comes into being when an order is accepted by The Company. An order is considered accepted when the Company receives the order and informs the customers by email.
The Terms and Conditions supersede and replace all prior verbal or written price quotations and agreements between the company and customers. No staff or subcontractor of the Company has the authority to alter or waive any of these Terms and Conditions or to make any representation which conflicts with or purports to override any of these Terms and Conditions;
Orders or Service
A customer’s order or service will be valid only if it arrives at the lab and the lab technician sends the email to confirm it, or the related contract has been signed by two parties. The Company is not obligated to start any work unless the order is clear, it has been provided all required information, or the amount of the first deposit noted in the service agreement has been paid by the customer.
Unless specifically accepted in writing and signed by the Chief Executive Officer of the Company, any terms proposed or submitted by a customer at any time which differ from these Terms and Conditions are rejected as material alteration of these Terms and Conditions and shall be of no force or effect.
The Company is entitled to charge management and administrative fees according to the price lists in connection with the request for additional services to an existing order, as well as the cost of the additional services. A request for additional services on samples that have entered the laboratory will be treated as a new order and will postpone estimated delivery date accordingly.
Price and Terms of Payment
If the agreement does not state otherwise, the prices are in Canadian dollars. If the customer pays another currency, the amount paid by the customer should equal the value of Canadian dollar based on the current exchange rate.
Prices are exclusive of taxes and are based on tariffs in force on the day of the remittance of the offer to the customer.
The payment of all invoices is due strictly within thirty (30) days of the invoice date. Any dispute about invoices must be raised within two weeks (15 days) of the invoice date. Any invoice which remains unpaid after the due date will be charge an interest of one percent (1%) per month.
Invoices can be paid by bank transfer, credit card, bank draft, or direct debit. Cash payments may also be submitted after receving approval by the director of The Company.
Customer Duties When Delivering Samples or Materials
The samples, materials, or information provided by the customer must be in a condition that makes the preparation of reports/analyses or the production of ordered products possible without difficulty.
The customer must ensure that no samples or materials pose any danger during transportation, in the laboratory, or otherwise to The Company premises, instruments, personnel or representatives
Property Rights of Samples, Materials, and Storage
All samples and materials become the property of The Company to the extent necessary for the completion of the order.
The Company will dispose of or destroy primer samples and materials thirty (30) days after the analysis has been performed.
Delivery Dates, Turnaround Time
Delivery dates and turnaround times are estimates and do not constitute a commitment by the Company. Nevertheless, The Company shall make all commercially reasonable efforts to meet its estimated deadlines.
Results and experimental procedures are generally sent via electronic means and oligo, plasmids, libraries, and genes by post promptly after the experiment is completed.
Confidentiality and Customer Data
The Company shall be entitled to save and process personal or commercial data received from the customer in any way, whether this data comes from the customer directly or from a third party.
The Company shall use commercially reasonable efforts to keep all analysis results and service reports confidential.
Goods and services are prepared and supplied exclusively for the use of the customer and must not be divulged to a third party for any purposes without the prior written agreement of the Company.
Disclaimer
These Terms and Conditions may be modified in writing from time to time by The Company, and orders will be governed by the most recent version of these Terms and Conditions that is in effect at the time The Company accepts the order.
Should a court waive, limit or hold to be invalid, illegal or unenforceable any part of these Terms and Conditions, all other parts shall still apply to the greatest extent possible.
Failure by either The Company or the customer to exercise the rights under these Terms and Conditions shall not constitute a waiver or forfeiture of such rights.
Except as otherwise agreed in writing by The Company’s authorized representative, the purchase of goods or services from The Company only conveys to the customer the non-transferable right for only the customer to use the quantity of goods or services and components of goods or services purchased in compliance with the applicable intended use statement, limited use statement or limited label license, if any, in the Company’s literature or on the label or other documentation accompanying the goods or services (all such statements or licenses being incorporated herein by reference as if set forth herein in their entirety). Unless otherwise authorized, no right to resell the goods or services, or any portion of them, is conveyed hereunder.
Export Control Laws
The customer acknowledges that the goods or services received from The Company are subject to Canadian export control laws and regulations. The Customer represents and warrants to the Company that the customer will not, directly or indirectly, (1) sell, export, re-export, transfer, divert, or otherwise dispose of any goods or services received from The Company to any destination, entity, or person prohibited by the laws or regulations of Canada, or (2) use the product for any use prohibited by the laws or regulations of Canada and/or your local jurisdiction, without obtaining prior authorization from the competent government authorities as required by those laws and regulations.